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Last year, kindercare official picture, Christmas party with kids and family, strawberry picking, etc. This year, nothing. Last year, a competent person. This year, someone less so… or with less time… or with more excuses. ​ No matter your contract. Your organization chart. Your incentives. Your whatever. ​ People continue to be the key for success. ​ Still companies squeeze to the bone salaries and benefits, and treat people like commodities… And honestly, they are not. At least, not yet… who knows what Elon will bring. ​ People is one of the foundations of a successful PPP. If you want to know about the other 4 foundations, you have to pass through these links. ​The top 15 Lessons of a successful project​ ​The top 15 lessons of a nightmare project​ ​Don't be embarrassed. ​ ​ PD 1: If you liked this email, don't keep it in secret and forward it to a friend. They will thank you enormously one day. PD 2: If somebody has sent you this email and you want to receive emails like this yourself, visit vicentevalencia.com PD 3: If you want unsubscribe, click the link below. ​ ​ |
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I signed the contract on Monday. On Wednesday, I received a welcome email – I’m your personal property manager. Next day – Mail. We are talking care of connecting utilities. Later mail: Done! Next day – Mail: We are ordering the mattresses and the repairs as discussed during our meeting on the apartments. Early following week – Mail: We have listed the apartments. End of the week – Mail: We have conducted visits and we have received applications. We are doing our checks and will let you know...
Just yesterday, I had an interesting call. “What should I do if these guys are “locos”? Translated: What to do with a client that it’s not engaging? That’s a hard one. Let’s get more information: “Are they experienced?” “No” “Are they empowered?” “No” “Have they been instructed to give you nuts?” “Maybe” “Warm… Have you asked why **** is so important for them?” “No” “Warmer… Have you had recently a coffee or conversation with their bosses?” “No” “Ummm… let’s prepare an action plan” You can...
The more cases I review from my advisor’s position, the more amazed I’m about people repeating the same mistakes over and over. One of the most astonishing, under-focused risks in infrastructure PPPs is land availability and land cost escalation. Too often, governments assume or implicitly transfer the risk of land value increases to the private concessionaire. Please, don’t. I come from Spain and one of my first babies were the R5 and R3 radial roads, at the time ACS’s concessions. And...