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A powerful sentence to a client
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A client of mine was angry. Very angry. An obstinate and incompetent operator. A client that did not understand what a PPP was or how risks work. Claims. Lots of letters. Even more frustration. ​ It’s hard to work in that environment. But it’s almost the day to day of many projects. People not understanding each other. Not because some are incompetent and have nothing to do but heating and protecting their chairs… that happens sometimes… but because nobody is trying to understand the other party’s position. ​ What I told my client was: “Take your anger and turn it into greatness. Then you will win”. ​ He didn’t understand what I was saying. And I reckon that I didn’t have the answer about how to use it in his case. But the mood changed. The focus was not frustration but how to achieve greatness. ​ I guess that consultants can make a difference even by only opening the windows and allowing fresh air to come in. ​ If you want some fresh air… you may want to take a look at this. ​The top 15 Lessons of a successful project​ ​The top 15 lessons of a nightmare project​ ​Don't be embarrassed. ​ ​ PD 1: If you liked this email, don't keep it in secret and forward it to a friend. They will thank you enormously one day. PD 2: If somebody has sent you this email and you want to receive emails like this yourself, visit vicentevalencia.com PD 3: If you want unsubscribe, click the link below. ​ ​ |
Vicente Valencia
I talk about Personal Growth, Management, Infrastructure and More | 👇JOIN +2k readers 👇
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