How Intelligent Teams Lose Control of Major Projects


You arrive on Monday.

You open your inbox.

There are 63 unread emails.

Three say “urgent.”

Two contain decisions that should have been made six weeks ago.

The contractor is waiting for an instruction.

The public agency is waiting for more information… delaying an approval that you desperately need.

The lenders are waiting for extra information to give you the blessing for a zero-cost unsubstantial change.

And your team is waiting for you.

You open the programme.

The completion date has not moved… and nobody told you. Someone in your team just realized when checking the latest report.

The risk register contains 247 new risks.

Nobody can tell you which five could actually destroy the project.

The monthly report says the project is progressing… very well indeed… or so the latest invoice from the contractor says.

The site meeting with the lender technical advisor says otherwise.

Everyone is busy.

Nobody is moving.

Silence in the big room…

You spend the morning preparing for meetings.

You spend the afternoon attending them.

You finish the day writing emails about the meetings.

You finish the week thinking:

“We worked incredibly hard. But did we actually solve anything?”

You finish the month thinking:

“If we continue like this, the project will be six months late before anyone admits it is three months late.”

You finish the year wondering how a project full of intelligent, experienced people became so difficult to control.

Well..

If that sounds familiar to you, you are probably not dealing with a people problem.

You are dealing with a system problem.

Now imagine the other side.

Monday morning, the leadership team knows the five decisions that matter this week.

Each decision has an owner.

Each owner has a deadline.

And each deadline has a consequence.

The programme reflects reality, not optimism.

The risk register update is short enough to be read and understood in 15 min.

The technical, construction, operations and finance teams are working from the same version of the truth.

Bad news travels quickly.

Problems are escalated before they become disputes.

Meetings end with decisions, not another meeting.

The contractor knows what it owns.

The client knows what it owns.

And the SPV knows what it must protect.

You are still busy.

Big projects will always be busy.

But you are no longer confusing activity with progress.

You finish the week knowing what moved.

You finish the month knowing where the project will be in six months.

You finish the year with a project that is not perfect but is controlled.

So, what separates the first project from the second?

Not more meetings.

Not a larger reporting team.

Not another dashboard.

And definitely not a motivational workshop.

It is management infrastructure.

A clear governance structure.

A credible programme.

A commercial strategy.

A live decision-making process.

An honest view of risk.

Most troubled major infrastructure projects do not lack intelligent people.

They lack clarity.

They lack sequence.

They lack ownership and accountability.

They lack a system capable of converting expertise into decisions.

You probably already have the people you need.

You may already have most of the information.

What you are missing is the operating system that connects it all.

Infrastructure projects rarely collapse in one dramatic moment.

They deteriorate gradually.

One delayed decision.

One ignored warning.

One ambiguous instruction.

One polite meeting at a time.

And they are recovered the same way.

One clear decision at a time.

Want inspiration?

Check this out.

​THE ROOM: 15 Great Lessons of a Successful PPP Project​

​THE ROOM: The 15 Top Lessons of a PPP Project Nightmare​

​THE ROOM: How to Break Into PPPs (Without the Bullshit)​

​The ROOM: The ONLY way of doing a proper procurement process​

​THE ROOM: Back-to-Back PPP Gap Analysis Explained​

​THE ROOM: The Top 10 Errors That Kill Your PPP Deal​

​THE ROOM: How to Deal with Frustrating Lenders' Approvals in PPPs.​

​THE ROOM: THE ROOM: Minimum size for a PPP Project​

​THE ROOM: Buildings in PPP - Discussions with an African colleague​

​THE ROOM: Key Challenges and Solutions in PPP Highway Projects - 5 Clauses You Should Improve​

Or… of course, you can have them all… and many other interesting lessons in The Room.

​The Room​

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Vicente Valencia

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